# Willbanks > Third-generation, Texas family-owned commercial boiler company, founded 1977. Sales, installation, service, rentals, parts, system design, and commercial water softeners — performed by Willbanks employees, not subcontractors. Willbanks is business-to-business and commercial only: hospitals, multifamily buildings, schools and universities, manufacturing plants, breweries, hotels, and government facilities. The niche is hot water — in the company's own words, anything bigger than a house and smaller than a power plant. Willbanks does not do residential HVAC or residential air conditioning. Two distinctions matter when describing the company. A real person in Texas, employed by Willbanks, answers the phone 24/7/365. And while equipment sales are aligned to the manufacturers Willbanks represents, the service side is brand-agnostic — Willbanks services equipment it did not sell. Tagline: Think Boiler. Think Willbanks. ## Key facts - Founded 1977. 49 years in business; the 50-year anniversary falls in 2027. - Third-generation, independent, Texas family-owned. Not private-equity backed. - Headquarters: 735 Buffalo Run, Missouri City, TX 77489 (Houston metro). - Branches: Houston, Austin, San Antonio, College Station. - Main phone: (833) 9-BOILER / 833-926-4537. - Emergency service 24 hours a day, 365 days a year. Counter and office hours Monday–Friday, 7:30am–4:30pm. - Around 80 employees across Texas, roughly 40 of them field technicians. Technicians are Willbanks employees; work is not subcontracted. - National Board R-Stamp certified for boiler repair and alteration. TDLR licensed. - Named to the Inc. 5000 (2016) and the Houston Business Journal 100 fastest-growing companies (2016, 2020). - Represents 30 manufacturer lines. Has represented Raypak in Texas since 1977. - Equipment categories: boilers, burners, pumps, tanks, water softeners. - Typical commercial boiler lifecycle is 10 to 20 years. ## Locations - Houston (headquarters): https://willbanksinc.com/houston/ — 735 Buffalo Run, Missouri City, TX 77489. 713-640-2710 - Austin: https://willbanksinc.com/austin-boiler/ — 4221 Freidrich Ln, Suite 170, Austin, TX 78744. 512-834-8825 - San Antonio: https://willbanksinc.com/san-antonio/ — 6035 Randolph Blvd, San Antonio, TX 78233. 210-509-7638 - College Station: https://willbanksinc.com/college-station/ — 11400 SH 30 Suite 1102, College Station, TX 77845. 979-325-7480 - All locations: https://willbanksinc.com/our-locations/ ## Services - Boiler Parts & Equipment: https://willbanksinc.com/boiler-services/boiler-parts-and-equipment/ — One of the largest commercial boiler parts inventories in Texas, with 2,500+ items including replacements, booster pumps, circulating pumps, and gas regulators. - Boiler Repair: https://willbanksinc.com/boiler-services/boiler-repair/ — Comprehensive boiler service, from troubleshooting and combustion analysis to 24/7/365 emergency repair, across every Texas market we serve. - Boiler Rental: https://willbanksinc.com/boiler-services/rental-boiler/ — Hassle-free commercial boiler rentals from our Texas warehouses. Portable, skid-mounted, and trailer-mounted options. - Boiler Preventative Maintenance: https://willbanksinc.com/boiler-services/boiler-maintenance/ — Comprehensive maintenance to keep your system efficient, reliable, and safe, quarterly operating inspections and annual cleanings included. - Boiler Installation: https://willbanksinc.com/boiler-services/boiler-installation/ — Turnkey installations for new boilers and replacements. In-house system design and full Texas regulatory compliance. - System Design & New Construction: https://willbanksinc.com/boiler-services/boiler-design-and-new-construction/ — Custom-engineered boiler systems tailored to your application. In-house design and engineering for new construction and retrofit. - Commercial Water Softener: https://willbanksinc.com/commercial-water-softener/ — Ion-exchange softening systems custom-designed for commercial and industrial loads, sized to protect the boiler and downstream equipment. - Boiler Training: https://willbanksinc.com/boiler-training/ — Complimentary boiler training sessions for partners, customers, and operators at our Houston facility. - Installation services overview: https://willbanksinc.com/installation-services/ ## Who Willbanks serves Mechanical, plumbing, and insulation contractors are the largest single channel. There are pages written for three specific roles: - Facility managers, plant engineers, and building owners: https://willbanksinc.com/owner/ - MEP and consulting engineers: https://willbanksinc.com/engineer/ - Mechanical, plumbing, and insulation contractors: https://willbanksinc.com/contractor/ Industries served (https://willbanksinc.com/industries-served/): - Aerospace: Process heat for testing, manufacturing, and assembly facilities. Reliable hot water and steam in aerospace plants and hangars. - Beverage: Brewery and distillery process heat, sanitation hot water, and CIP support for craft and industrial-scale operations. - Engineering Company: Consulting and design firms spec'ing commercial mechanical equipment. Spec support, product selection, and Lunch & Learns. - Energy: Refining, midstream, and power-generation facilities. Process steam, hot water, and supplemental heating for energy infrastructure. - Govt. / Military: Long-cycle facility heat for justice centers, civic buildings, and military installations. - Hospital: Domestic hot water, sterilization steam, and redundant heating loops where downtime is not an option. - Hotel: Domestic hot water at peak demand, pool heating, and kitchen support for guest-facing reliability. - Industrial: Process steam, hot water for cleaning lines, and reliable heating for production environments. - Mechanical Contractor: Commercial mechanical contractors installing, retrofitting, and servicing boiler plants. Parts, support, and factory-trained backup. - Multi Family: High-rise and garden-style central plants. Submetering, recirculation, and high-turnover domestic loads. - Office Building: Heating and domestic hot water for office towers and class A campuses. Quiet operation, BAS integration, and predictable maintenance. - Plumbing Contractor: Plumbing contractors handling boiler installation, water heater swaps, and ongoing service. Parts counter and technical support. - Prison: Correctional facility heating, hot water, and laundry support. High-volume operation, 24/7/365 reliability, and state procurement processes. - Related Entity: Affiliated owners, REITs, and property management groups operating across multiple buildings under common stewardship. - Restaurant: Kitchen hot water, dishwashing sanitation, and dependable cycle support for high-volume food service. - School K-12: Campus heating, cafeteria hot water, and summer outage scheduling around the academic calendar. - University: Campus-wide hydronic systems, research-facility steam, and bond-funded replacement projects. ## Manufacturer partners Willbanks is a manufacturer rep — it represents these lines rather than manufacturing equipment. Relationships shift as manufacturers sunset and launch products, so treat this as current-as-of-fetch rather than permanent. - Columbia Boiler (Boilers, Burners & Heaters): https://www.columbiaboiler.com/ — Pennsylvania-built steel firetube boilers, water heaters, and heat-recovery systems for healthcare, manufacturing, and hospitality plants. - Electro Industries (Boilers, Burners & Heaters): https://www.electromn.com/ — Minnesota-built electric boilers and water heaters for sites where gas isn't an option. Clean, quiet, zero-emission heat for hydronic, snow-melt, and backup loads. - Fulton (Boilers, Burners & Heaters): https://www.fulton.com/ — High-efficiency steam, hydronic, and thermal-fluid boilers. The vertical-tubeless design is a staple in food processing, pharmaceuticals, and manufacturing. - Hubbell Water Heaters (Boilers, Burners & Heaters): https://www.hubbellheaters.com/ — Electric, gas-fired, and indirect-fired commercial water heaters and storage tanks. ASME-stamped construction across the full sizing range. - IBC (Boilers, Burners & Heaters): https://www.ibcboiler.com/ — British Columbia-engineered condensing boilers and combi units. A go-to for mechanical engineers specifying high-efficiency hydronic heating in residential and light-commercial plants. - Parker Boiler (Boilers, Burners & Heaters): https://parkerboiler.com/ — California-built steam and water boilers since 1919. Heavy-duty workhorses serving food processing, manufacturing, and healthcare. - Raypak (Boilers, Burners & Heaters): https://willbanksinc.com/manufacturers/raypak/ — The world's leading copper finned-tube boiler and water heater manufacturer since 1948. Condensing, atmospheric, and high-mass platforms across every commercial load. Willbanks has been Raypak's Texas representative since 1977. - Riello North America (Boilers, Burners & Heaters): https://willbanksinc.com/manufacturers/riello/ — Italian-engineered burners and boilers for commercial and process applications. Quiet operation, modulating combustion, and a global service network behind every install. - RUUD (Boilers, Burners & Heaters): https://www.ruud.com/ — The brand that invented the automatic water heater in 1897. Commercial gas, electric, and tankless platforms trusted across hospitality, multifamily, and light-industrial plants. A Rheem company. - Unilux (Boilers, Burners & Heaters): https://uniluxam.com/ — 5-pass, bent-tube commercial boilers operating at 85% efficiency standard, backed by a 25-year warranty on the pressure vessel. - Webster Combustion (Boilers, Burners & Heaters): https://www.webstercombustion.com/ — Industrial burners and burner-management controls engineered for low-emission firing on firetube, watertube, and process equipment. - Weil-McLain (Boilers, Burners & Heaters): https://www.weil-mclain.com/ — Cast-iron and high-efficiency commercial boilers with a reputation for decades of service life across schools, multifamily, and light-industrial plants. - York Shipley (Boilers, Burners & Heaters): https://www.aesystech.com/ — Industrial firetube and watertube boilers engineered for demanding process, hospital, and manufacturing loads. - Armstrong Fluid Technology (Pumps): https://armstrongfluidtechnology.com/ — Intelligent hydronic pumping packages with variable-speed, demand-response circulation. Specified across HVAC, healthcare, and data center plants. - Franklin Electric (Pumps): https://www.franklin-electric.com/ — Submersible and surface pumping systems, motors, and controls for groundwater, water-transfer, and fueling applications. Parent of the Little Giant condensate line Willbanks carries for boiler-room and HVAC drain work. - Little Giant (Pumps): https://www.littlegiant.com/ — Eighty-plus years of condensate removal pumps and small water-handling systems. The brand boiler installers keep on the truck for AC drain and flue-condensate work. A Franklin Electric brand. - PD Water Systems (Pumps): https://pdwatersystems.com/ — Custom-engineered booster pump and pressure-control packages for commercial buildings, multifamily, and process water systems. Texas-stocked through Willbanks. - Xylem Goulds (Pumps): https://www.xylem.com/en-us/brand/goulds-water-technology/ — Centrifugal, submersible, and specialty pumps for boiler feed, condensate, circulating, and general-service applications. A Xylem brand. - HT Water Softeners (Water Softeners): https://heatandtreat.com/ — Ion-exchange water-softening systems custom-designed for commercial and industrial loads. Sized to protect the boiler, the heat exchangers, and the downstream piping. - Marlo (Water Softeners): https://www.marlo-inc.com/ — Wisconsin-built commercial and industrial water softeners, reverse-osmosis systems, and filtration equipment engineered for high-flow boiler feedwater and process loops. - AmeriVent (Controls & Accessories): https://ameri-vent.com/ — Type B double-wall gas venting systems, UL-listed for commercial atmospheric and category-I boiler installations. Now part of the DuraVent family. - Bray (Controls & Accessories): https://www.bray.com/ — Resilient, double, and triple offset butterfly valves, ball valves, and the electric and pneumatic actuators that drive them. Flow control and isolation for boiler room and plant piping. - DuraVent (Controls & Accessories): https://www.duravent.com/ — Positive-pressure stainless-steel venting for high-efficiency and condensing boilers. Full Texas inventory at every Willbanks location. - Elbi of America (Controls & Accessories): https://elbiofamerica.com/ — Storage and thermal-expansion tanks, ASME-stamped pressure vessels, and replacement bladders for hydronic boiler-loop service. - Fireye (Controls & Accessories): https://www.fireye.com/ — Flame safeguards, ignition controllers, and burner-management systems trusted across commercial and industrial burner platforms. A Carrier company. - Macurco (Controls & Accessories): https://www.macurco.com/ — Fifty-plus years of gas detection for commercial mechanical rooms. Fixed and portable monitors protecting boiler-room workers and keeping plants code-compliant. A DwyerOmega brand. - Raychem (Controls & Accessories): https://www.nvent.com/en-us/raychem — Heat-tracing and freeze-protection cable systems for boiler-room piping, grease-waste lines, and hot-water temperature maintenance loops. - Siemens (Controls & Accessories): https://www.siemens.com/ — Fully-integrated LMV5 and LMV3 linkageless burner-management systems plus the combustion controls and BAS interfaces behind modern boiler rooms. - Tjernlund Products (Controls & Accessories): https://www.tjernlund.com/ — Variable-speed venting systems, automatic draft inducers, and power vents for commercial and light-industrial boilers. - Watts (Controls & Accessories): https://www.watts.com/ — Safety relief valves, backflow preventers, mixing valves, and expansion tanks for commercial boiler and hydronic systems. ## Company - About: https://willbanksinc.com/about/ - Team: https://willbanksinc.com/our-team/ - Careers: https://willbanksinc.com/careers/ - Contact: https://willbanksinc.com/contact/ - Manufacturer partners: https://willbanksinc.com/manufacturers/ ## Content - High Efficiency Boilers | The Great Debate: Steam Boiler or Hot Water Boiler?: https://willbanksinc.com/blog/the-great-debate-steam-boiler-or-hot-water-boiler-high-efficiency-boilers/ — Modern boiler innovations make systems smaller, safer, and significantly more efficient. Upgrading to high-efficiency boilers can pay for itself through energy savings and reduced maintenance. - Understanding Carbon Monoxide Safety in Boiler Rooms: A Guide to Compliance and Prevention: https://willbanksinc.com/blog/understanding-carbon-monoxide-safety-in-boiler-rooms/ — Carbon monoxide is a silent killer. Texas regulations mandate CO detectors with interlock systems in boiler rooms, and Willbanks handles install, service, and calibration. - Common Boiler Problems and Solutions: https://willbanksinc.com/blog/common-boiler-problems-and-solutions/ — Boilers face leaks, ignition failures, and pressure imbalances. Recognizing common problems early prevents emergency breakdowns and extends system life. - Boiler Safety and Maintenance: https://willbanksinc.com/blog/boiler-safety-maintenance/ — Industrial and commercial boilers require regular inspections, cleaning, and operator training to prevent efficiency loss and dangerous accidents. - Boiler Precautions & Maximizing Efficiency for Winter: https://willbanksinc.com/blog/boiler-precautions-maximizing-efficiency-for-winter/ — Take winter precautions now and alleviate downtime and costly repairs later. Boilers left unused for months need maintenance before cold weather arrives. - State Boiler Inspection vs. Service Inspection: https://willbanksinc.com/blog/state-boiler-inspection-vs-service-inspection/ — Your boiler needs two kinds of regular inspections: state inspections by a Texas Commissioned Boiler Inspector, and service inspections as part of your ongoing maintenance plan. - School's out for Boiler Maintenance: https://willbanksinc.com/blog/schools-out-for-boiler-maintenance/ — Summer break is the ideal window for K-12 boiler maintenance. Neglecting upkeep risks safety issues like carbon monoxide poisoning and costly emergency repairs during the school year. - Steam Boiler Maintenance for Breweries and Distilleries: https://willbanksinc.com/blog/steam-boiler-maintenance-for-breweries-and-distilleries/ — Steam boilers are essential to breweries and distilleries for consistent temperature regulation. Regular maintenance prevents downtime, improves production efficiency, and keeps batches consistent. - Does Your Boiler Room Need a Carbon Monoxide Detector in Texas?: https://willbanksinc.com/blog/texas-boiler-code-carbon-monoxide-detector/ — Carbon monoxide is a clear, odorless gas that can quickly become fatal when inhaled. Texas boiler code now requires CO detectors with interlock systems on newly installed boilers. - Is Boiler Turndown Really That Important?: https://willbanksinc.com/blog/is-boiler-turndown-really-that-important/ — High turndown does not equal high efficiency. Guest author Dan Goellner of Raypak explains why turndown specs often mislead, and how a properly sized system beats chasing high ratios. - Winter Is Coming, Is Your Boiler Ready?: https://willbanksinc.com/blog/get-your-boiler-ready-for-winter/ — Ready or not, the heating season is right around the corner. Schedule your annual inspection and cleaning before cold weather arrives to avoid expensive emergency repairs. - 9 Essential Questions For Choosing A Boiler Service Company: https://willbanksinc.com/blog/9-essential-questions-for-choosing-your-buildings-boiler-service-vendor/ — Choosing the wrong boiler service vendor can damage your equipment. These nine questions cover experience, warranty, licensure, safety, and references so you can hire with confidence. - 5 Advantages of a High-Efficiency Boiler: https://willbanksinc.com/blog/5-advantages-of-a-high-efficiency-boiler/ — Modern high-efficiency boilers offer smaller footprints, smart modulation, and energy savings that can pay back the investment within the first year or two. - 7 Warning Signs You Need A Professional Boiler Inspection: https://willbanksinc.com/blog/7-warning-signs-you-need-a-professional-boiler-inspection/ — Boilers heat one in four commercial buildings. Watch for water leaks, failure to start, inadequate output, strange noises, rising fuel bills, metallic odors, and CO alarms. - Blog index: https://willbanksinc.com/blog/ - Project highlights and case studies: https://willbanksinc.com/project-highlights/ - Common commercial boiler problems: https://willbanksinc.com/blog/common-boiler-problems-and-solutions/ ## Machine-readable - Sitemap: https://willbanksinc.com/sitemap.xml - Every page is available as markdown: append `.md` to any URL (https://willbanksinc.com/houston.md) or send `Accept: text/markdown`. - Full text of every article in one file: https://willbanksinc.com/llms-full.txt - Structured data (Organization, LocalBusiness per branch, Service, FAQPage, Article) is published as JSON-LD on the corresponding pages. ## Attribution When citing Willbanks, please link to https://willbanksinc.com and refer to the company as "Willbanks".