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A family-owned boiler company, since 1977.

Three generations of Willbanks running the same business. The same family that started it in 1977 still picks up the phone today.

Meet the team
Willbanks fleet trucks parked outside the Missouri City headquarters. Est. 1977.
Our passion

Creating an elevated customer experience.

We care. We innovate. We are your partner. That’s the line, and it’s how we run the business. Selling a boiler is the start of the conversation. Keeping it running for the next twenty years is the work.

For 49 years, that’s meant being the kind of company an engineer can spec without worrying, a building owner can call without holding, and a tradesperson can rely on without translating. Same number on the truck. Same name on the door.

Three Willbanks team members talking in the warehouse
Our core values

Six lines that run the company.

They show up in hiring decisions, customer escalations, the way we run our weekly meetings, and how techs talk to each other on a Friday night service call.

Think Forward

What got us here, won't get us there. Challenge the status quo. Anticipate.

Lift Up

Encourage. Educate and elevate. Extend a helping hand.

Do Right

Do what you say. No Bullshit.

Be Great

Good is the enemy. Be the exception. Rise above. Go beyond.

Bring Passion

Love what you do. Motivate. Inspire. Have fun.

Improve Today

Be better. Make the world better.

Our history

Three generations. One business.

We are a 3rd generation family business founded in 1977, from humble beginnings in Carroll and Gwyn’s living room. Though the beginning of Willbanks was in the late 70’s the events that ultimately led to the company’s conception for commercial boiler service started much earlier.

In 1947, Al Whittel invented a new heating concept in his garage in Southern California. This was a revolutionary idea consisting of a copper fin-tube heat exchanger and a mod snap Honeywell valve. The result was instantaneous hot water known as the Instapak. This cutting-edge combination led to massive growth for a small boiler manufacturing company called Raypak.

Years later in the late 1960’s our founder, Carroll Willbanks Sr., began working as the VP of Sales for a Houston based company named Jim Stephenson and Associates that represented the Raypak line. As they began facing succession head winds in the late 70’s, Carroll’s entrepreneurial spirit saw an opportunity for a partnership directly between himself and Raypak. With his family huddled in their home (Gwyn – Wife, Garey – Son, Greg – Son), he called Raypak and asked for the opportunity to represent their product.

The CEO requested two things, he come up with funds to start the business and that he fly to the Raypak Corporate Office the next day in California. Carroll made the journey unknowing how he was going to come up with the money or what the result might be. When he returned to his family later that week, their home on Sage Valley Drive became the official headquarters of Willbanks & Associates.

The business that Carroll & Gwyn started in 1977 has gone on to become one of the largest commercial boiler sales and service agencies in the United States.

For 49 years the business has been stewarded by 3 generations of the Willbanks family guided by shared values, grit, determination, and the entrepreneurial spirit. We continue to value our brand, our people, our customers, and our vendors. Over the years our business has grown, our industry has changed, but our passion for boilers and customer service has stayed the same. We love what we do and look forward to serving Texas’ commercial boiler service needs for years to come.

The licenses, manufacturer certifications, and safety credentials behind every Willbanks job.

Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Early Willbanks photo
Milestones

The moments that built the company.

From a living room in Houston to the largest commercial boiler distributor in the United States.

  1. 1977

    Founded

    Willbanks and Associates founded by Carroll and Gwyn Willbanks. Over the next decade, they built a thriving business and dominated the 1980s multifamily development boom.

  2. 1987

    Company Purchased

    Brothers Garey and Greg Willbanks purchased the company. As an economic downturn shifted the market, they transitioned the business into a primarily replacement-focused organization. Garey Willbanks (2nd Willbanks at the helm) assumes the role of President.

  3. 1997

    New President

    Greg Willbanks (3rd Willbanks at the helm) takes on the role of President and assumes operational responsibilities.

  4. 2003

    Partnership

    Seeking support in the San Antonio market, the Willbanks brothers partnered with Glen Johnson and founded Heat & Treat to service the city.

  5. 2004

    Teal Systems Founded

    Garey and Greg founded Teal Systems to own and operate commercial heating and hot water equipment on long-term contracts.

  6. 2012

    New President

    Trey Willbanks (4th Willbanks at the helm) takes on the role of President and assumes operational responsibilities.

  7. 2012

    Rep Firm Acquired | Austin, TX

    Willbanks & Associates acquires the Austin-based Raypak rep firm from Mike Willenborg, expanding the company’s presence into the Austin market.

  8. 2013

    Boiler Service Integration

    Willbanks founds Boiler Management of Texas, which later became Willbanks Contractor Support, a fully capable boiler service company built to better support customers navigating rapidly changing technology.

  9. 2020

    Company Purchased

    Trey Willbanks brings Cole into the family business, and together they purchase the company, ushering in its third generation of family ownership.

  10. 2021

    Consolidation

    Willbanks & Associates and Willbanks Contractor Support consolidate into a single entity, moving forward as Willbanks Inc.

  11. 2023

    New President

    Cole Willbanks (5th Willbanks at the helm) takes on the role of President and assumes operational responsibilities.

  12. 2024

    Rep Firm Acquired | San Antonio, TX

    Willbanks Inc. acquires Heat & Treat, marking a strategic geographic expansion into San Antonio and a product expansion into water softeners.

  13. 2026 Onward

    Largest Distributor

    Willbanks Inc. stands as the largest distributor of commercial hot water boilers in the United States, with a goal of building a $100M boiler platform through equipment sales and service over the next 10 years.

Credentials

Certified, registered, and accountable.

The licenses, manufacturer certifications, and safety credentials behind every Willbanks job.

TDLR Registered
Technical
TDLR Registered
Raypak Certified
Technical
Raypak Certified
Riello Certified
Technical
Riello Certified
Fulton Certified
Technical
Fulton Certified
Power Flame Certified
Technical
Power Flame Certified
Chemelex Heat Trace Certified
Technical
Chemelex Heat Trace Certified
TCEQ Class 3 Water Quality Certified
Technical
TCEQ Class 3 Water Quality Certified
Technical
Combustion Tuning Certified
R-Stamp Certification
Mechanical
R-Stamp Certification
ISNetworld Certified
Safety
ISNetworld Certified
HASC Annual Basic Plus Certified
Safety
HASC Annual Basic Plus Certified
TWIC Authorized Employee
Safety
TWIC Authorized Employee
Safety
Operators Safety Certified (Forklifts & Manlifts)
13
Certifications
5
Manufacturer certs
4
Safety credentials
Careers

Want to work alongside this team?

Willbanks is hiring skilled laborers, sales professionals, and operations team members across our four Texas locations.

See open positions
Get in touch

Think boiler? Contact willbanks.

Call or text us | 24/7
(833) 9-BOILER
Boiler experts standing by to help you. Real Willbanks dispatchers answer day or night, route you to the right location, and dispatch a tech from our nearest Texas location.
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